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Discussion Starter · #6 ·
support sent me an email informing that my replacement is on its way, no cc, nothing, just perfect cross ship replacement. All they ask is that I send the failed unit back with the included label. not a problem.

I will have to say this level of support is top notch. As long as the new unit has no issues, I have a second company to add to my favorites for product and support.

Rapid Reel
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